Many orders are taking longer than the time quoted in the product listing. The order completion times mentioned here supersede any mentioned in individual product listings. Due to high order volume and ongoing supply chain issues, orders are taking longer than normal to complete and ship.
• Please allow 2-10 weeks for most orders to be completed and shipped out.
• Holiday Orders: View our holiday order deadline here.
Page last updated: 11/17/2025
Why are orders taking longer?
Shipments for supplies are often taking longer to arrive. To further complicate things, we’ve been experiencing high demand and order volume.
We’re doing our best to work with our supply partners to order in bulk, ahead of time and without impacting the sale price on our products whenever possible. Of course, for a very small company like ours, this takes time away from making and shipping products.
As a result, orders may experience delays and significant wait times beyond the normal order completion times listed on our site. If you’re placing a new order, please expect a longer than normal wait time. Current order lead times vary from 2 to 12 weeks depending on the product and current order volume.
If you’ve already placed an order, rest assured we’re working hard to complete and ship as fast as possible. We understand your concerns. Feel free to check in but there is no need to worry. If you’ve placed an order and made payment you WILL receive your product.
Rush Order:
In order to be fair, we fill orders on a first come, first served basis. If you are in a hurry we may be able to rush your order for an additional fee. Otherwise we’re working our way backwards through the backlog, first ordered, first shipped. If you’ve placed an order and no longer wish to wait for it to be completed we completely understand. Just contact us to request a refund. Contact us via email with your order number/transaction number, name and date of order and we’ll be happy to issue a refund or other suitable resolution.
If you’re ordering for a special occasion and can provide us with enough advance notice, please let us know with your order. If we’ve got at least a few weeks notice, we can sometimes rearrange orders to accommodate customer needs. However, we’re unable to significantly expedite orders without charging a fee. If you need your order to arrive quickly, we can expedite your order with a “rush order” fee. Please note this is the only fair way to bump your order to the top of the list ahead of other customers who have been waiting for their order to be completed and shipped. It’s only fair to those who have been waiting. If you have placed, or plan to place an order you need expedited, please contact us with details. We’d be happy to discuss any rush order and expedited shipping fees.
Thank you!
Although most of these delays and impacts are beyond our control, we apologize for the inconvenience. We truly appreciate your patience, understanding and trust. Rest assured. We’re hard at work getting orders completed!